Terms and Conditions

Last updated: November 1, 2026

Welcome to Acqua & Farina

These terms apply to purchases from acquaefarina.com and use of our online store, operated by Acqua & Farina LLC. Our current Pasta Lab offering is fresh pasta, sauces and lasagna made to order for local pickup in Dripping Springs, Texas. Please review the product details, pickup information and total before paying.

Orders and availability

Choose your product and available options, add it to your cart, select pickup and pay using a method offered at checkout. Supply is limited by our production capacity. Items marked Sold Out or Coming Soon are not available to purchase. A cart does not reserve stock.

Provide accurate contact and billing information so we can confirm your order and contact you about pickup. Keep your order confirmation. If there is an availability or pricing error, we will contact you before making any substitution or requesting a different payment amount; if we cannot agree on a solution, the affected item will be cancelled and refunded.

Prices and payments

Prices are in US dollars. Any applicable sales tax and other charges are shown at checkout before payment. Payment is collected when you place your order. A payment provider may require a billing address or verification even when you select pickup. Price changes apply to future purchases, not already accepted orders.

Free pickup at the Pasta Lab

Pickup is at Acqua & Farina Pasta Lab, Bell Springs Winery, 3700 Bell Springs Road, Dripping Springs, TX 78620. Our current pickup window is every other Friday, 10:30 AM–6:30 PM, Texas local time.

Order by Tuesday evening before the scheduled pickup Friday. Orders after the cutoff are for the next scheduled pickup window. See the shop page for the current schedule. Contact us before ordering if you need confirmation of a specific date.

Please wait for the ready-for-pickup notification before travelling to collect your order and bring your order confirmation. An order confirmation or a generic checkout preparation estimate is not a ready-for-pickup notice. If we need to change an agreed pickup date, we will contact you; if the revised arrangement is unsuitable, you may cancel the affected order for a refund.

Our current Pasta Lab service is local pickup. Nationwide shipping and delivery are not offered as part of this service.

Cancellations, changes and refunds

Please email info@acquaefarina.com promptly with your order number if you need to change or cancel an order. If we receive your cancellation before production of your order begins, we will cancel and refund it. Once preparation has started, changes or cancellations may not be possible; contact us so we can review your request. A request is not confirmed until we reply.

Because our food is perishable and its storage after collection cannot be verified, we do not accept ordinary change-of-mind returns of food. Please do not mail food back to us.

If an item is missing, incorrect, damaged or has a quality or safety problem, contact us as soon as possible with your order number, a description and, where practical, photographs. Do not consume food you suspect is unsafe. We will investigate and arrange an appropriate replacement or refund for affected items. This policy does not limit any rights or remedies provided by applicable law.

If we cannot fulfill an item, we will contact you and offer a refund for the unavailable item or an alternative only with your agreement. Approved refunds are returned to the original payment method; posting times depend on your bank or payment provider.

Late or missed pickup

If you cannot collect during your pickup window, contact us as soon as possible. We will review whether another arrangement is safe and practical. We cannot promise extended storage or a refund solely for a missed pickup of food already prepared for you. We will review the circumstances with you; applicable consumer rights remain unaffected.

Product information, allergens and storage

Read the description and label for the exact product and variant you select. Handmade products may vary slightly in appearance. Images are illustrative and do not replace ingredient or allergen information.

Depending on the recipe, products may contain wheat, eggs, milk or other allergens. Semolina-and-water pasta is not gluten-free. If you have an allergy, contact us before ordering to discuss ingredients and possible cross-contact; do not assume any product is allergen-free.

Fresh food is perishable. Collect it promptly, transport it under suitable chilled conditions and follow its label for refrigeration, use-by dates, freezing and preparation. Fresh pasta and unbaked lasagna require cooking; do not eat them raw. Follow the instructions supplied with each product.

Workshops

Workshops are coming soon and are not currently open for booking. Dates, prices, what is included and any workshop-specific cancellation conditions will be provided before bookings open. See our Workshop page for the announcement.

Website use and privacy

Use the website lawfully. Do not interfere with its security, misuse another person's details or copy protected content without permission. If you create an account, keep your login details secure. Our Privacy Policy explains how personal information is handled. Shopify hosts our store; external payment providers and linked services have their own terms and privacy notices.

Your rights and changes to these terms

Nothing in these terms excludes rights, warranties or remedies that cannot lawfully be excluded, or responsibility that cannot lawfully be limited. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

We may update these terms for future use and purchases. Changes do not retrospectively reduce the rights attached to an existing order. Please contact us first with any concern so we can try to resolve it.

Contact

Acqua & Farina LLC
Pasta Lab at Bell Springs Winery
3700 Bell Springs Road, Dripping Springs, TX 78620, United States
Email: info@acquaefarina.com